Dispute Resolution

In case of dispute, the consumer can turn to an alternative consumer dispute resolution entity:

Porto Consumer Conflict Arbitration Center

Rua Damião de Góis, 31 – Loja 6 – 4050-225 Porto

Tel: +351 225 508 349 / 225 029 791

Fax: +351 225 026 109

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Web: cicap.pt

More information at the Consumer Portal: www.consumidor.pt

Install the App from Carisma Relax!

app.carismarelax.com

You will have access to all the information about us and our services, the points of interest to visit, where to eat, the city's agenda and much more!

Carisma Relax QR Code